City Physical Therapy Frequently Asked Questions.

Frequently Asked Questions

"... I actually looked forward to my appointments and felt improvement from the first appointment!"

—Daniel I. Smith, New York, NY
read more
    • Of course, we see many patients on a self-pay basis.

    • New York State allows a patient to directly access Physical Therapy Services without a prescription/referral for either 10 visits or 30 days, whichever comes first.

      After that time frame, we would be happy to refer you to an appropriate physician if you require additional care or further testing.

      Please note that while NYS does not require a prescription for patients to see a Physical Therapist, some insurance companies still require a prescription and/or a referral before they will cover Physical Therapy.

      Before your first visit we will verify your insurance eligibility and benefits and we will find out if you require a prescription, a referral or any authorization to receive Physical Therapy.

    • We are conveniently located by Soho and Tribeca, north of Canal Street. Our address is 118 Baxter Street, 3rd floor. Enter on Baxter Street, take the elevator or stairs to the 3rd Floor. Our location page includes a map and detailed directions.

    • The N,R,W,Q,6,J,M,Z, are directly accessible at Canal and Broadway, and the A,C,E,1 trains are a few short blocks away. Additionally, we are also served by numerous bus lines.

    • Office hours are by appointment and we are in as early as 7am and as late as 8:30pm.

    • Physical Therapy can help you recover from an injury, surgery or a chronic medical condition.  PT will help you decrease pain, improve mobility, increase strength and flexibility, and restore function for activities of daily living, work, and athletics.

    • Physical Therapists provide evidence-based treatment to help you recover from an injury/surgery, prevent disability or manage a long term health condition. They are licensed health care professionals with extensive clinical knowledge.  They examine, diagnose, and treat movement, musculoskeletal, and neuromuscular disorders.

    • Treatments will vary depending on your condition and progress, but typically may include:

      • Manual Therapy – May include deep tissue work, range of motion activities and joint mobilization
      • Mobility Activities – Exercises and activities to restore normal movement to your joints
      • Corrective Exercises – Exercises that activate or recruit underdeveloped muscles/patterns needed to correct the way you move
      • Strengthening and Functional Activities – Building on the foundation of corrective exercises, strengthening activities will load these corrected patterns and truly improve your strength and functional capacity
      • Education – You will learn safe exercise techniques for activities you do in therapy and at home or the gym. Additionally, your therapist will discuss other issues including your posture and general health
      • Modalities – Heat, ice, ultrasound, electrical stimulation as appropriate for your condition
    • View a list of the most common conditions that we treat.  Please feel free to contact us if you have specific questions regarding your condition at

    • Bring your:

      • insurance card
      • doctor's prescription (if applicable)
      • reports from recent MRIs, X-rays, or other diagnostics you have had
      • a change of clothes (if applicable)
    • Wear comfortable, loose-fitting clothing, allowing easy access to the treatment area. This ensures that the therapist can perform a thorough evaluation.  A t-shirt or halter top is recommended for treatment of the shoulder/neck and shorts are recommended for patients being seen for their knee or hip.  We have a full locker room and showers so you can change once you arrive if necessary.  We will even lend you a lock for use during your session.

    • During your first session, the therapist will discuss what brought you to therapy, along with your general health and past medical history. Then a physical exam will be performed to gather baseline measurements and identify areas of weakness/dysfunction that need to be treated. The therapist will discuss your current condition and will develop a treatment plan tailored to you. They will also create a home exercise program for you so you can begin working on your problems from day one!

    • Treatments sessions typically last approximately 60 minutes.

    • Physicians usually prescribe 2-3 times a week for physical therapy. For most patients, 3 times a week is recommended for maximum benefit. The number of total visits needed will depend on the severity of your condition and your response to treatment.

    • CityPT is therapist owned and operated and offers the high quality care found in a small private practice, along with the facilities/amenities only found in a large, gym-based private practice.  Click here to see what our former patients have to say.

    • In addition to physical therapy, CityPT also offers:

      • Post-rehabilitation Programs
      • Return to Sport Programs
      • Sports Performance Programs
      • Strength and Conditioning Programs

      Additional onsite offerings include: personal training, massage, acupuncture, feldenkrais, gym memberships and martial arts training.

    • Physical therapists (PTs) and physical therapist assistants (PTAs) are licensed by their respective states.

    • Appointments should be changed, or cancelled at least 24 hours in advance. There is a $50.00 charge for missed appointments without giving 24-hour notice or rescheduling within the same business week.

    • Our privacy policy can be read here.

    • Not to worry! In addition to English, our clinical/office staff speaks Spanish, Cantonese, and Mandarin.